BRAND SITE UPGRADE · CONCEPT PROPOSAL

The digital first impression
for cross-border investors.

This proposal isn't "what I'm guessing the agency needs" — it's what I actually saw after opening a cross-border real estate agency's site and reading through it carefully.

Project TypeBrand Site Rebuild + Trust Signals + LINE Integration
Client DomainCross-Border Real Estate Agency
Reading TimeAbout 5 minutes

For overseas investors, it's not the property they're choosing — it's you

Buying property cross-border is essentially handing over a family's savings to an agency in Bangkok. They're not picking a property — they're picking someone they can trust with that money.

So "the first impression of your site" isn't cosmetic — it's the exact moment they decide whether to add you on LINE and continue the conversation.

So I opened your site and read through it carefully. The 6 things below are what I directly observed — not what I'm guessing.

6 things I saw on this agency's website

1
Navigation menu appears twice
The header nav menu is rendered twice — a front-end bug. Every visitor sees it the moment they land. It silently discounts perceived professionalism.
2
No team page — visitors can't see the "humans"
The site only shows Founder as a name — no other team members, regional leads, or agent bios. The first thing investors want to know is "who's going to pick up when I call?"
3
No client testimonials or case studies
Other agencies in this space put real client stories (e.g., "Mr. Chen / Tech worker / 2024 closing") front and center — your site has none. 99% of investors are looking for one signal before deciding: "Someone like me did this, and it worked out."
4
Phuket / commercial / industrial listings mixed in with condos
Your business spans many segments — Bangkok condos, Phuket beach, commercial BOI, industrial land — but on the site they're all in the same listing pool. High-ticket buyers (Phuket / commercial / BOI) are different segments and need different presentations.
5
No LINE@ entry point
Asian investors run on LINE — but there's no "add on LINE" QR code or one-tap button anywhere on your site. This means the conversion path from visitor → lead is broken.
6
Overall presentation looks "just like every other agency"
You actually have many differentiators (multi-city dealer network, BOI company setup services, Phuket beach residences) — but the visual, structure, and messaging look almost identical to 100 other agencies on platforms like DDProperty. Your differentiation isn't being visualized.

Investors decide whether to add LINE in 30 seconds

Cross-border buyers typically go through this path:

  1. Hears about the agency via Google / referral
  2. Opens the site to assess "are these people professional / trustworthy"
  3. Decides within 30 seconds whether to add LINE
  4. If yes, real sales flow begins

Step ③ is the entire funnel's bottleneck

Cross-border investors are conservative, cautious, highly trust-signal driven. If your site has no team, no testimonials, no LINE entry, and visible bugs — they will not add LINE.

Every visitor who doesn't add LINE = your entire upstream marketing cost (platform fees, Google Ads, referrals) wasted.

PHASE 1 · PRIMARY PROPOSAL

Brand Site Rebuild + Trust Signal Content

Take "visitor decides to add LINE within 30 seconds" — and turn it from a chance event into an inevitable one.

Phase 1 focuses on five modules, each targeting one of the observed facts above:

MODULE 01

Full site visual redesign + bug fixes

Restructure page hierarchy, fix the duplicate nav, clean up the homepage's value-proposition layers. Visual identity shifts from "like every other agency" to "instantly recognizable as you".

→ Addresses observed fact #1, #6
MODULE 02

Team Page · Put the humans on display

Founder + regional leads + core team members with photos, bios, areas of expertise. Lets visitors see a face before they add LINE.

→ Addresses observed fact #2
MODULE 03

Client Case Studies · The trust ammunition

Pick 5-8 actual closed clients (with their consent), turn each into a case study: who they are, what they bought, why they chose this agency, current returns. Named, specific, with numbers.

→ Addresses observed fact #3 — this is the core ammunition of the entire proposal
MODULE 04

Listing reorganization · Premium segments displayed independently

Split Bangkok condos / Phuket beach / commercial BOI / industrial land into four independent segment entrances. Each has its own hero, value prop, and case studies.

→ Addresses observed fact #4. High-ticket segments like Phuket beach residences deserve dedicated showcase
MODULE 05

LINE@ integration · Closing the funnel

LINE@ QR + one-tap add-friend button on every page bottom and as a floating button. Visitors never have to hunt for the entry point. After adding LINE, automatically push a "Buying Thai Property as a Foreign Investor — FAQ" PDF to complete the first touch.

→ Addresses observed fact #5 — the visitor-to-lead conversion key

What it might look like after the rebuild

Below are two key sections shown as mockups — team page and client case study. The actual visual will be tailored to your brand.

— Team Page Preview —
A
Founder A
CEO · Founder
B
Advisor B
Bangkok · Senior Consultant
C
Regional Lead C
Phuket · Premium Products

— Each team member's profile expands to show bio, past deals, and a direct LINE contact. Visitors know exactly who they're talking to before adding LINE. —

— Client Case Study Preview —
"I looked at three agencies in Taipei. Picked this one because their advisor patiently explained the foreign ownership quota in detail. Bought a one-bedroom in Sukhumvit in 2024, and they handled the leasing too."
— Mr. Chen · Taipei tech professional · 2024 closing
฿ 4.8M
Closing price
฿ 28K
Monthly rent
7%
Annual yield

— 5-8 similar case studies provide what investors need most: "someone like me succeeded" evidence. —

What Phase 1 does, and what it deliberately doesn't

To deliver Phase 1 in 4-6 weeks, the scope is intentionally tight:

Phase 1 Includes

  • Full site visual redesign
  • Fix duplicate nav and other front-end bugs
  • Team page + bios
  • 5-8 client case studies
  • Four independent segment entries
  • LINE@ integration (QR + one-tap)
  • Auto-send welcome PDF after add
  • Mobile + basic SEO optimization

Phase 1 Excludes

  • LINE Bot automated journey
  • Internal Agent CRM system
  • Online viewings / VR tours
  • Payment gateway / online deposit
  • Multi-language (EN / JP versions)
  • Member system / client portal
  • Advanced analytics / dashboard
  • API integration with BOI systems

"Excludes" items can be added in Phase 2 once Phase 1 is live and metrics are stable.

Where this naturally leads after Phase 1

After the brand rebuild ships, there's typically one obvious change — the number of visitors adding LINE goes up noticeably. That's when the next bottleneck hits: your sales team can't keep up.

LINE Customer Journey Automation + Agent Back-Office

Automate the entire chain: "add LINE → first interaction → schedule consultation → property tour → closing". AI helps you identify which leads are worth sales' immediate attention, so sales no longer have to repeat basic knowledge for every lead.

LINE auto-journey (staged content) AI Lead scoring Agent back-office CRM Lead status board Multi-city dealer collaboration

This is not for you to decide right now. Get Phase 1 right first — once LINE volume is visibly growing, then we discuss whether Phase 2 makes sense.

Estimated 4-6 weeks, phased delivery

Each phase has clear deliverables — you can preview at any time.

Week 1

Requirements alignment + client interview prep

Interview you and core team, confirm overall direction. Begin scheduling client interviews for case studies.

Week 2-3

UI design + client interviews

Deliver full UI mockups, interview clients individually, write up case stories. Sign-off, then build.

Week 3-5

Front-end development + content production

Build the site, integrate LINE@, finalize case study content and team page. Preview builds delivered weekly.

Week 5-6

Testing + launch

Cross-device testing, basic SEO, go live. Provide a "daily update guide" so you and your team can add future cases yourselves.

3 months post-launch

Warranty + analytics tracking

Free bug fixes for 3 months. Track key metrics together: visitor count, LINE add-rate, time-on-page.

The whole site belongs to you

All assets belong to your company

  • Domainstays under your company name — I have no access
  • Source codedelivered in full upon completion
  • Client data / case studiesstored where you specify
  • LINE@ accountregistered under your company OA — I have no access
  • If the engagement endsthe site keeps running; any engineer can take over

Both based in Bangkok

I'm currently working in Bangkok — the engagement is straightforward:

Communication

LINE / WeChat for real-time chat, face-to-face or video for key milestones.

On-site

I can come to your Bangkok office for meetings, interviews, and launch setup when needed.

Delivery

Each phase delivery comes with documentation + demo. You and your team review together.

Scope boundaries

Adjustments within the proposed scope are free; out-of-scope work is quoted upfront, with your sign-off before any work begins.

Next Step

"Investors decide whether to add LINE in 30 seconds.
Those 30 seconds determine the fate of every marketing dollar you've already spent."

If this direction interests you, let's schedule 30 minutes — I'll understand your actual client structure and closing flow, then we decide what Phase 1 specifically covers.